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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Barry Luxury

March 2, 2023

1  out of  5 rating by Barry Luxury
"Getting a quote your agent does not need the CA Drivers Lic. # only the address and basic info. So I would your serviced for car insurance. Bad service"

Lisa Lewis

February 28, 2023

5  out of  5 rating by Lisa Lewis
"Umm that's pretty strange that you mentioned that Cheryl is rude and didn't answer the phone. I've have referred plenty of people to her that was very happy with her service and said how professional she was with them. My son had gotten a quote with her so, that's very strange that comment was made about her. I was once told by a manager that usually when someone is mad about their quotes look at the driving record of that person it will tell the whole story so my question is what does your driving record look like? IJS Peace"

Jerry Tarkanian

January 3, 2023

5  out of  5 rating by Jerry Tarkanian
"I have been a State Farm customer for over 15 years and can attest that the Jim Olson Hollywood staff are the most knowledgeable and sweet you can ever come across. Super helpful."

Scot Gianelli

December 17, 2022

5  out of  5 rating by Scot Gianelli
"I really could not be more pleased with the service I receive from Jim and his team. Whether it is a brief, passing inquiry or a time sensitive urgency, Jim and his team are always incredibly prompt, kind, polite, and so quick to resolve the issue. I really feel like Jim is an advocate in my corner when it's me against the insurance company (or someone else's) and I couldn't ask for a better team looking out for me!"

Evan Emperor of the Universe Tereszcuk

December 12, 2022

5  out of  5 rating by Evan Emperor of the Universe Tereszcuk
"Someone stole my Cadillac converter and they made it very easy to replace"

Nora Cranley

October 31, 2022

5  out of  5 rating by Nora Cranley
"Jim and his team were incredible during a recent auto collision incident. They jumped in after hours to assist, helped navigate the repairs and handled the person responsible for damages. Can't recommend their professionalism, communication and support enough!"

Sophie Seo

October 6, 2022

5  out of  5 rating by Sophie Seo
"Been a Jim Olson client for over twenty years now. They had always been so professional and helpful. They are a trust worthy company. Will continue to use their services for the long haul for sure. Their advisers were so helpful. Leslie H was most helpful when I needed additional services recently. She definitely goes out of her ways to facilitate a smooth process."

Becca Gordon

August 22, 2022

5  out of  5 rating by Becca Gordon
"Jim is the best insurance agent! He is honest, hardworking, responsive, and goes above and beyond for his clients. You can tell that he truly loves what he does. We have worked with Jim for the 11 years that we have lived in LA and he's been through a lot with us, from home buying to car accidents, and he and his staff have been a pleasure. Highly recommend. I'd give him 10 stars if I could."

Armando Avalos

June 4, 2021

5  out of  5 rating by Armando Avalos
"First time buying insurance for myself I was really scared it would be high but it was surprisingly really low and less than I was actually expecting!! Not only that Jim is really understanding and helpful ! I would 100% recommend him to anyone wanting to get insurance as a first timer or even someone trynna get cheaper and better insurance!!! ⭐️⭐️⭐️⭐️⭐️"

Mario gaitan

May 5, 2021

5  out of  5 rating by Mario gaitan
"I know this company for years they do outstanding work every one of them every one of those employees work hard to make sure they were safe and everything is good are cars keep moving no matter what so thank you for being a people that you are"

Sarah Garcia-Rill

March 19, 2021

5  out of  5 rating by Sarah Garcia-Rill
"Just want to thank Jim and everyone in this office for being incredibly reliable and very helpful for so many years. I appreciate how hard they all must work to keep things simple for their clients, and I’m grateful I can actually trust them to take care of payments/coverage/notifications/security etc, they’re there for me. Now if only they offered health insurance..."

Gee Collins

February 12, 2021

5  out of  5 rating by Gee Collins
"It was such a great experience working with Amber! She was very responsive, provided all the options I needed and took care of my request in record time. Super pleased!"

Ellisa Jeffs

November 24, 2020

5  out of  5 rating by Ellisa Jeffs
"Jim is a great person to work with! I've worked with so many state farm agents and he is by far the best. He provides great services. Highly recommend him!"


August 8, 2020

5  out of  5 rating by V K
"Courteous team! Very helpful and fast on their assistance."

Mario Gaitan

March 19, 2020

5  out of  5 rating by Mario Gaitan
"Thank you but I had to pay the 1000 deductible that wasn't cool.your company makes millions ."

Hasmi Almanza

February 17, 2020

5  out of  5 rating by Hasmi Almanza
"Good customer service"

Ruth Chavez

November 18, 2018

5  out of  5 rating by Ruth Chavez
"Great people"

Karreno Alexanyan

September 8, 2016

5  out of  5 rating by Karreno Alexanyan
"It's always a pleasure to write a review for a business that constantly goes above and beyond to ensure customer satisfaction. Jim Olson's State Farm Insurance, has definitely become one of those places that I always look forward to working with. I've had my insurance with them for almost 7 years and I'm very thankful to Jim & his support staff for always taking great care of me. They always manage to find me the right price with the best value. With the transition of my Multi Car Insurance and Life insurance policies with them, they were able to give me multiple discounts, where my price continues to decrease every year through their loyalty program. I highly recommend Jim Olson's Insurance Services for anyone who's looking for a premium insurance service at a great price."

Elizabeth Alvarez

October 1, 2015

5  out of  5 rating by Elizabeth Alvarez
"They have great service when it comes to a car accident.."