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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J. Dylan Patterson

February 5, 2026

5  out of  5
rating by J. Dylan Patterson
"I have been with State Farm for decades and recently switched to Jim Olson’s team. Major upgrade. Leslie just saved me $211 and more importantly solved my problem quickly and easily which is worth more than the $$. State Farm has been good for me but Jim Leslie and the rest of the team have made it great."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Olson’s Team. "
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Logan

January 28, 2026

5  out of  5
rating by Logan
"Alvi went above and beyond helping me work through the process with my situation, made sure I was taken care of and set to go efficiently. I really appreciated my experience today! 1/28/2026 - Alvi really helped me with AMAZING customer service in regards to my account and getting everything I needed sorted out. When he can it’s very apparent that Alvi goes above and beyond for his clients and I have nothing but respect for that. If you need help he sure to reach out to Alvi and he’ll make sure everything is squared away the best way possible that he can!"
We responded:
"Thanks Logan for your amazing review! Alvi and I as well as our entire team are dedicated to providing you the best experience possible regarding your auto and all of your insurance needs! "
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marlene reyes

December 31, 2025

5  out of  5
rating by marlene reyes
"Leslie Herrera is helpful and knowledgeable besides being sweet and kind .she treats me every time like a family."
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Nick Kelly

November 20, 2025

5  out of  5
rating by Nick Kelly
"Alvi at State Farm is amazing! He made the whole process quick, easy, and stress-free. He explained everything clearly and helped me get the best coverage at the best rate. Super professional, patient, and knowledgeable. Highly recommend him to anyone looking for great insurance service"
We responded:
"Thank you so much for your 5 star review! It’s an honor to handle your auto insurance needs!"
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Omer

August 20, 2025

5  out of  5
rating by Omer
"They are amazing."
We responded:
"Thanks Omer for your 5 star review. It’s a pleasure to service your auto insurance needs! "
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Myles Morrison

August 13, 2025

5  out of  5
rating by Myles Morrison
"This man is incredible!"
We responded:
"Thanks Myles! I appreciate your review man! "
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Wendy Shannon

June 11, 2025

5  out of  5
rating by Wendy Shannon
"I must admit that I am not one to normally post on social media or write reviews. However, in these challenging times so filled with negativity, I do feel a responsibility to express my appreciation and love for those around me who greatly deserve it and AMBER SMYSER at Jim Olson's office deserves a huge THANK YOU!! It seems to be my good fortune that Amber answers the phone every time I have a question or concern about any of our coverage with State Farm. Not only is Amber friendly, patient, knowledgable, thorough, and very helpful, but she also has a great sense of humor (I know because she always laughs at my jokes)! I am so impressed with how quickly she looked into my concerns, contacted the regional office, confirmed additional policy discounts, and helped facilitate my receiving a "refund check" for the "overpayment" of our premium. Amber let me know to expect the refund in about three weeks, but much to my surprise it came in less than one. The timing couldn't have been better and was a big help! Thank you, again, Amber! You are greatly appreciated! And thank you to Jim and his entire staff, too!"
We responded:
"Thank you Wendy for your wonderful review. There’s a reason why Amber has been with my agency for 19 years now! We really appreciate you! It’s truly a delight to be able to service your auto and homeowners insurance needs! "
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Callapal M

June 4, 2025

5  out of  5
rating by Callapal M
"Our parents were insured by State Farm with the elder Mr Olson before I could drive. Fast forward a few decades later, all our policies are still bundled with State Farm.... home, auto, rental, umbrella, earthquake .... no other company including AAA can beat the cost with loyalty discounts, although the cost is secondary. Jim Olson's staff provides the most excellent customer service.... extremely personable and responsive✨💛✨. Their customer portal is convenient to make payments, research history and report mileage."
We responded:
"Thank you Callapal! It has indeed been a pleasure to provide service your family over the past several decades! It’s customers like you that make State Farm the great Company that it is, the leader in auto/home and life insurance! Kind regards, Jim"
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Janae Nicole

May 21, 2025

5  out of  5
rating by Janae Nicole
"Jim and his team are so responsive! There was a snafu with my license because of moving states and they kept me informed of the process to get everything fixed and were instrumental in making sure my insurance didn’t lapse! Thank you Jim and team!"
We responded:
"Thanks Janae! We’re always here for you to assist in your auto insurance needs. We appreciate your business! Jim"
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Jorge Lopez

May 17, 2025

5  out of  5
rating by Jorge Lopez
"Me ayudo exelente"
We responded:
"Gracias Jorge! Es un placer servirle con su seguro de auto! Jim"
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Susie Herrera

May 14, 2025

5  out of  5
rating by Susie Herrera
"Jim, you and all of the staff have always been there whenever I had any concerns or issues. The customer service that I get from your office is great and truly appreciated!! It’s nice to know that you care and always make yourself available for my questions about my car ,life and pet coverages . It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met. I can’t say enough good things about you and your staff . State Farm Jim Olson pricing is fair and transparent . Will always recommend to my friends and family."
We responded:
"Thanks Susie for your 5 star review. It’s a pleasure to service your auto insurance needs! "
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Christy Olson

May 14, 2025

5  out of  5
rating by Christy Olson
"Wonderful and friendly staff. I always feel like my concerns are being heard and that I am in good care with Jim’s team."
We responded:
"Thanks so much for your 5 star review! It’s such a privilege to take care of your auto, life and homeowners insurance needs! Jim Olson, Agent"
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Jessica E

May 8, 2025

5  out of  5
rating by Jessica E
"Alvin was great to work with! He was very helpful and took the time to explain everything clearly. He helped me get the best price for my car insurance and made sure I understood the policy. He was patient, friendly, and really cared about helping me find the right coverage. I highly recommend him to anyone looking for a good insurance agent."
We responded:
"Thanks Jessica for your thoughtful review. We are so grateful to service your auto insurance needs! "
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Franco Cucchiara

March 14, 2025

5  out of  5
rating by Franco Cucchiara
"Jim Olson was extremely helpful setting up my car insurance! Friendly, professional, and he went above and beyond for me!"
We responded:
"Thanks Franco for the 5 star review! It’s a pleasure to service your auto insurance needs! "
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Matthew Marquez

February 19, 2025

5  out of  5
rating by Matthew Marquez
"This is the first review I have ever written and felt very compelled to. Damon is amazing, in all my years with Jim Olson, which have always been good, no one has been so proactive in helping me with my policies and how to save money. Secondly, he is very personable and went above and beyond what I had initially called for. I can’t recommend him enough. He is the kind of employee that everyone should want to hire and keep."
We responded:
"Thanks so much for your wonderful review. It's a pleasure to take care of your auto and fire insurance needs! Jim "
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Jessie

December 6, 2024

5  out of  5
rating by Jessie
"Best insurance agent there is!"
We responded:
"Thanks Jessie, it's a pleasure to service your insurance needs!"
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Carlos Zaldana

October 25, 2024

5  out of  5
rating by Carlos Zaldana
"Great service , great prices"
We responded:
"Thanks for the review Carlos! It’s a pleasure to serve your auto insurance needs! "
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Angela Apoyan

June 8, 2024

5  out of  5
rating by Angela Apoyan
"Highly recommended excellent Coustomer service."
We responded:
"Thanks Angela! We aim to please!! "
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Connor

May 6, 2024

5  out of  5
rating by Connor
"Jim is a great guy!"
We responded:
"Thanks Connor! We appreciate you! "
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Robin J

April 16, 2024

5  out of  5
rating by Robin J
"I just got a policy for my new Rav4 and had a great experience. Rep Alvi helped clarify all my questions/concerns and gave me an amazing plan that worked for my needs. I shopped around to get the best deal and I leave satisfied w/ SF. Thanks y’all!"
We responded:
"Thanks so much for your business! It’s an honor to provide excellent service for your auto insurance needs!"
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Sonu Nunez

October 9, 2023

5  out of  5
rating by Sonu Nunez
"We have been in this office for about 17 years Jim Olson is very efficient, I've never been disappointed. We had insurance in those places that we see on television or on the radio but it was always sad to know that you are only money for them. We decided to try at State Farm and immediately felt like we were talking to friends for years.The employees we call my friends they always treat us with affection and respect, they make us feel like part of their family. If I have questions they help me and what can I do to save my money."
We responded:
"We appreciate your business and allowing us to provide for your auto insurance needs!"
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Andy Chase

July 22, 2023

5  out of  5
rating by Andy Chase
"They were very helpful and well informed when I needed to make a change in my car insurance. Their location is very easy to find but street parking seemed to be the only option."
We responded:
"Thanks Andy for your amazing review. It's a pleasure to service your auto insurance needs! "
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Kelsey Ellstrom

June 22, 2023

5  out of  5
rating by Kelsey Ellstrom
"Cheryl was extremely helpful when I was switching my auto insurance over to State Farm. Was very quick to give me a quote. Great service overall!"
We responded:
"Thanks Kelsey for that wonderful review. It’s a pleasure to serve your auto insurance needs! "
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George Minasyan

June 20, 2023

5  out of  5
rating by George Minasyan
"I have been using this particular state farm for over 3 years now, and have not regreted a single day, Leslie is always helpfull with all my questions and always gives me the best rates on the market for car insurance. A couple months back one of my cars got in a wreck and the state farm claims department did not want to resolve the issue with my claim, but Leslie went out of her way to get everything sorted out which she did and I am sure she does it for all of her clients. I would recomend to insure your cars with Leslie from this particular state farm office. Also Leslie deffinately needs a good raise and a higher position in the office, glad I was lucky to get help from her than any other agent."
We responded:
"Thanks so much George for your wonderful review! I agree, Leslie is amazing. It’s a pleasure serving your auto insurance needs! "
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Tom Kiesche

May 4, 2023

5  out of  5
rating by Tom Kiesche
"I had to alter my policy, Cheryl Y. Dennis was awesome. I've been with State Farm since I started driving DECADES AGO, but Cheryl reconfirmed I'm with the right agency."
We responded:
"Hi Tom, Thanks for the wonderful 5 star review! It's a pleasure to serve your insurance needs! "