State Farm® Insurance Agent Jim Olson

"I must admit that I am not one to normally post on social media or write reviews. However, in these challenging times so filled with negativity, I do feel a responsibility to express my appreciation and love for those around me who greatly deserve it and AMBER SMYSER at Jim Olson's office deserves a huge THANK YOU!! It seems to be my good fortune that Amber answers the phone every time I have a question or concern about any of our coverage with State Farm. Not only is Amber friendly, patient, knowledgable, thorough, and very helpful, but she also has a great sense of humor (I know because she always laughs at my jokes)! I am so impressed with how quickly she looked into my concerns, contacted the regional office, confirmed additional policy discounts, and helped facilitate my receiving a "refund check" for the "overpayment" of our premium. Amber let me know to expect the refund in about three weeks, but much to my surprise it came in less than one. The timing couldn't have been better and was a big help! Thank you, again, Amber! You are greatly appreciated! And thank you to Jim and his entire staff, too!"

"Our parents were insured by State Farm with the elder Mr Olson before I could drive. Fast forward a few decades later, all our policies are still bundled with State Farm.... home, auto, rental, umbrella, earthquake .... no other company including AAA can beat the cost with loyalty discounts, although the cost is secondary. Jim Olson's staff provides the most excellent customer service.... extremely personable and responsive✨💛✨. Their customer portal is convenient to make payments, research history and report mileage."

"Jim and his team are so responsive! There was a snafu with my license because of moving states and they kept me informed of the process to get everything fixed and were instrumental in making sure my insurance didn’t lapse! Thank you Jim and team!"

"Me ayudo exelente"

"Jim Olsen has been my insurance agent for over 20 years now. I have home and auto insurance through him. His staff is able to handle most of my needs, but if I need to speak to Jim personally, he is extremely responsive. He is very down-to-earth and easy to talk to, and I feel like he is always on my side."

"Great service, would always recommend them!"

"Jim, you and all of the staff have always been there whenever I had any concerns or issues. The customer service that I get from your office is great and truly appreciated!! It’s nice to know that you care and always make yourself available for my questions about my car ,life and pet coverages . It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met. I can’t say enough good things about you and your staff . State Farm Jim Olson pricing is fair and transparent . Will always recommend to my friends and family."

"Wonderful and friendly staff. I always feel like my concerns are being heard and that I am in good care with Jim’s team."

"Alvin was great to work with! He was very helpful and took the time to explain everything clearly. He helped me get the best price for my car insurance and made sure I understood the policy. He was patient, friendly, and really cared about helping me find the right coverage. I highly recommend him to anyone looking for a good insurance agent."

"Damon was awesome in helping me with everything. Thank you!"

"Jim and his team are absolute professionals."

"Jim Olson was extremely helpful setting up my car insurance! Friendly, professional, and he went above and beyond for me!"

"My experience with this State Farm agent has always been better due to the efforts and knowledge of Amber Smyser. Some 20 years in the business, so she always has the right answer and knows the best options. If you are unfortunate enough to have a claim - she doesn't become unresponsive like the typical insurance agent. Like a good neighbor, Amber is there."

"This is the first review I have ever written and felt very compelled to. Damon is amazing, in all my years with Jim Olson, which have always been good, no one has been so proactive in helping me with my policies and how to save money. Secondly, he is very personable and went above and beyond what I had initially called for. I can’t recommend him enough. He is the kind of employee that everyone should want to hire and keep."

"Best insurance agent there is!"

"Great service , great prices"

"Highly recommended excellent Coustomer service."

"Jim and his staff are absolutely incredible!! So helpful and friendly. They gave me a great rate for my car insurance and I also have life insurance with them and I’d never go anywhere else!!!"

"Jim is a great guy!"

"I just got a policy for my new Rav4 and had a great experience. Rep Alvi helped clarify all my questions/concerns and gave me an amazing plan that worked for my needs. I shopped around to get the best deal and I leave satisfied w/ SF. Thanks y’all!"

"I overlooked an Auto Pay pmt b/c I’ve been in a hospital or rehab center since Aug 4 with only an iPhone to handle all biz & personal cash flow details. HERMINE was VERY HELPFUL in resolving this pmt situation immediately + looking for ways SF could credit my account for the 4 months my car has bee idle. She was focused on actions, listened carefully & knows how the SF system works. She’s.a real asset for this agency."

"We have been in this office for about 17 years Jim Olson is very efficient, I've never been disappointed. We had insurance in those places that we see on television or on the radio but it was always sad to know that you are only money for them. We decided to try at State Farm and immediately felt like we were talking to friends for years.The employees we call my friends they always treat us with affection and respect, they make us feel like part of their family. If I have questions they help me and what can I do to save my money."

"Jim Olson and his team are the very best. They provide knowledgable service and will be there when you need them most!"

"They were very helpful and well informed when I needed to make a change in my car insurance. Their location is very easy to find but street parking seemed to be the only option."

"Cheryl was extremely helpful when I was switching my auto insurance over to State Farm. Was very quick to give me a quote. Great service overall!"