State Farm® Insurance Agent Jim Olson

"I overlooked an Auto Pay pmt b/c I’ve been in a hospital or rehab center since Aug 4 with only an iPhone to handle all biz & personal cash flow details. HERMINE was VERY HELPFUL in resolving this pmt situation immediately + looking for ways SF could credit my account for the 4 months my car has bee idle. She was focused on actions, listened carefully & knows how the SF system works. She’s.a real asset for this agency."

"We have been in this office for about 17 years Jim Olson is very efficient, I've never been disappointed. We had insurance in those places that we see on television or on the radio but it was always sad to know that you are only money for them. We decided to try at State Farm and immediately felt like we were talking to friends for years.The employees we call my friends they always treat us with affection and respect, they make us feel like part of their family. If I have questions they help me and what can I do to save my money."

"I have been using this particular state farm for over 3 years now, and have not regreted a single day, Leslie is always helpfull with all my questions and always gives me the best rates on the market for car insurance. A couple months back one of my cars got in a wreck and the state farm claims department did not want to resolve the issue with my claim, but Leslie went out of her way to get everything sorted out which she did and I am sure she does it for all of her clients. I would recomend to insure your cars with Leslie from this particular state farm office. Also Leslie deffinately needs a good raise and a higher position in the office, glad I was lucky to get help from her than any other agent."

"Jim Olson is a wonderful human being as well as an incredibly great agent. I couldn’t be happier that I switched to State Farm, especially with Jim Olson. He walked me through every detail in getting my insurance set up and acted as if I was his top priority by how well he treated me. That was almost 9 months ago. I’m writing this review now because unfortunately I had to file a claim, but fortunately it was with State Farm, and Jim Olson. He was there for me after hours taking my call to help me feel better and walk me through every step. I honestly felt like he was not only my insurance agent, but a friend, a counselor, a coach, and last but truly, “like a good neighbor”. I’m so grateful for Jim. I can’t recommend him enough. Don’t take my word for it, you’ll know exactly what I’m talking about as soon as you get on the phone with him. He’s amazing! His final words to me before he got off the phone were, “don’t worry, everything’s going to be okay. This isn’t the end. This is the beginning of a wonderful future.” Best Agent ever."

"i thought state farm was better than others. i had renters a short time a couple years ago. i was denied again for an upcoming move i had planned to use them. they claimed it was a claim i filled but had no information on it. i went with another insurance company and signed a year."

"Umm that's pretty strange that you mentioned that Cheryl is rude and didn't answer the phone. I've have referred plenty of people to her that was very happy with her service and said how professional she was with them. My son had gotten a quote with her so, that's very strange that comment was made about her. I was once told by a manager that usually when someone is mad about their quotes look at the driving record of that person it will tell the whole story so my question is what does your driving record look like? IJS Peace"

"The people who work here are incredibly rude and unhelpful, especially Cheryl. Whether or not she bothers to answer the phone and take your info, doesn't mean she's actually gonna do anything or respond to you. Don't expect much help or info on a quote, as she probably won't reply."

"I really could not be more pleased with the service I receive from Jim and his team. Whether it is a brief, passing inquiry or a time sensitive urgency, Jim and his team are always incredibly prompt, kind, polite, and so quick to resolve the issue. I really feel like Jim is an advocate in my corner when it's me against the insurance company (or someone else's) and I couldn't ask for a better team looking out for me!"

"Been a Jim Olson client for over twenty years now. They had always been so professional and helpful. They are a trust worthy company. Will continue to use their services for the long haul for sure. Their advisers were so helpful. Leslie H was most helpful when I needed additional services recently. She definitely goes out of her ways to facilitate a smooth process."

"Jim is the best insurance agent! He is honest, hardworking, responsive, and goes above and beyond for his clients. You can tell that he truly loves what he does. We have worked with Jim for the 11 years that we have lived in LA and he's been through a lot with us, from home buying to car accidents, and he and his staff have been a pleasure. Highly recommend. I'd give him 10 stars if I could."

"First time buying insurance for myself I was really scared it would be high but it was surprisingly really low and less than I was actually expecting!! Not only that Jim is really understanding and helpful ! I would 100% recommend him to anyone wanting to get insurance as a first timer or even someone trynna get cheaper and better insurance!!! ⭐️⭐️⭐️⭐️⭐️"